Information All orders must be paid in US funds. All orders are sent
discreetly in unmarked envelopes or boxes. The return label simply
says BVP with our return address.
FOR CREDIT CARD ORDERS OVER $500.00,
PLEASE BE AWARE RE REQUIRE THE FOLLOWING FAXED OR MAILED TO US:
A COPY OF YOUR DRIVER'S LICENSE ALONG WITH A COPY OF THE CREDIT
CARD OR A COPY OF A RECENT CREDIT CARD BILL SHOWING THE BILLING
ADDRESS. OUR FAX NUMBER IS 215-881-2214. We apologize for
the inconvenience. however we have had problems with internet fraud
and had to implement this policy.
Credit Card Orders
We accept VISA, Mastercard and Discover and American Express either
by snail mail or email. We need your card number and expiration date
and a mailing address. We also need the 3 digits listed on the card's
signature strip for security. We also accept PayPal as a form of Payment.
Postal Money Orders
We recommend that you use a Postal Money Order for the fastest
service using the mail. We have had no problems with this form of money order in the past. If your order is paid with a Postal money order, processing is only 2 - 3 business days. All other money orders are held for 30 days
Personal checks (and bank money orders) take 30 business
days to clear. For FASTEST service, please use a POSTAL Money Order.
No checks accepted drawn on foreign banks.
Orders sent to a PO Box must include an extra US $2.00 for Return
Make all checks and money orders payable to:
BEST VALUE PRODUCTS and mail to:
BEST VALUE PRODUCTS, P.O. Box 156, Dept. EM, Wyncote, PA 19095-0156
All International Orders must be in excess of US $100 worth
of merchandise (besides Canadian orders).
It is not possible to quote a shipping cost
without knowing what the order will be since shipping is based on
weight. Please place your order and we will contact you with the
proper shipping and insurance charges to your location.
Unfortunately, because of the increased amount of fraud involving
overseas orders, any overseas order over $375.00 will have to be
paid for with a check or international money order sent to our address
listed above. We have to clear the check and you will receive your
merchandise in about 6 - 7 weeks. We apologize for this inconvenience.
Shipping & Handling Charges For US Domestic
Processing Time for Express orders
When ordering with SuddenlyFem™, Best Value Products we have a one day processing.
If you place your order with us before 5pm EST Monday through Friday it is printed at
end of day and is received by the shipping department the following business day.
If it is placed after business hours we will not charge it out until the following day and
it will print at end of that business day. We are NOT in the office on weekends.
For example, when selecting any type of expedited shipping you will still incur
that one day of processing. If you place a UPS Next Day Overnight order
with us by 5pm Monday it will reach shipping Tuesday and it will reach
you Wednesday. If you want to receive your order by Friday, just be sure to Choose UPS 3 day shipping
and place your order over the weekend or at latest by Monday 5PM. It will print out Tuesday and arrive by Friday.
If you order on Tuesday before 5 pm, you may choose 2 day air and it will ship Wednesday and arrive Friday.
Click the link to view express shipping charges. The charges listed
for express delivery should give you a fair idea of the cost for
requesting an express delivery shipment. You can request the service
you desire in the comments section of the online order form.
Best Value Products has created this privacy statement in order
to demonstrate our firm commitment to protect your personal privacy.
We want your time with us spent meeting new people and not worrying
about your privacy. Therefore, we have an extremely simple policy.
* We will never sell or share your name, e-mail address, or other
personal information with any other business or marketing campaign
. * All packages and or mailings are sent out discreetly and in
plain wrapped boxes and envelopes. * Your individual use of our
site will be kept strictly private. * We do occasionally send out
updated flyers and catalogs as well as e-mail advertisements with
specials. You can easily delete yourself from either list by contacting
confidence whenever you use Best Value Products. If you have questions
or concerns, please contact us.
Dear Customer: We never send out unsolicited
material. We do not mail catalogs or merchandise to anyone that
has not requested this material. We do not sell our mailing lists.
Discretion is always assured to our customers. Catalogs and merchandise
are always mailed discreetly to you. Some of the items in our catalog
may be viewed as Adult related/ Sexually oriented material. If you
ever wish to be removed from our mailing list, please return the
catalog to us via RETURN RECEIPT CERTIFIED MAIL and ask your name
be removed. Do not e-mail your request as we cannot assure you that
we will receive it and fulfill your request.
Returns and Exhanges
Our goal is to have an informed and satisfied customer. Because
we discount most of our items - we cannot incur a lot of returns
and restocking fees. Federal law prohibits the return of articles
worn against the body for health and sanitary reasons. Be sure to
provide us with your correct measurements so we can size you properly.
Any custom made item (corsets, maid uniforms, etc.)
Breastforms (for size/shape exchange only)
Shoes, gloves, Books, Magazines, Videos
Any merchandise stained, worn, torn or abused in any way is
Video Return Policy All videos are not returnable for exchange or refund. They
are only returnable should the tape be defective. Defective videotapes
will only be replaced with the same title.
More Information about Returns
There is a 20% restocking charge on all returns. You must send
this in with the return. SHOULD YOU BE EXCHANGING, NO RETURN FEE
For a breastform size or shape exchange, you must send in $15.00
with the return to cover reshipping and reprocessing fees
No cash refunds. Only merchandise credit is given, which must
be used within 120 days. Shipping and handling fees are not refundable.
$20.00 charge for returned checks.
Returns MUST be sent certified mail or delivery confirmation to our PO Box address listed
above to insure that they are not lost. You must return merchandise
within 10 days of your receipt of merchandise from us. We maintain
tracking records for all packages.